Business Support That Works With Your Brain, Not Against It

Transform business chaos into manageable flow without losing your creative spark.

Strategic support for neurodivergent entrepreneurs who are ready to scale without sacrificing who they are.

What I Offer:

  • 🧠 Intuitive Business Operations Support

  • 🫂 Trauma-Informed Care

  • ⚙️ Tech-Savvy Systems Optimization

  • ❤️ Empathetic, Judgment-Free Guidance

Why Partner With Me:

✓ Balanced Perspective

I tend to the crucial details while also fulfilling your overarching business vision.

✓ Trauma-Informed Philosophy

I see you as a human AND a business owner.

✓ Digital Fluency

I stay up to date with the latest business technologies to ensure you’re receiving the best kind of support.

✓ Professional Experience

I worked at the National Library Service for the Blind and Print Disabled for half a decade and then started my entrepreneurial journey. I now have six and a half years of experience in business operations and management under my belt.

✓ My Values

My core values are autonomy, creativity, honesty, wisdom and humor.

  • Comprehensive support for your business operations and growth

    Operations & Administration

    ✉️ Email management

    💰 Payroll administration

    ⚙️ Extensive admin

    📆 Scheduling for 15+ team

    Digital & Content

    Website and course maintenance

    🎙️ Podcast production and editing

    ✍️ Copy editing and proofreading

    Website design and maintenance

    Strategic Support

    💼 Project management

    🫂 Business coaching

    Database creation and management

    🔍 Research

    Launch & Systems

    🚀 Launch support for products

    SOP creation and management

    Identifying and solving problems

    Business analysis

  • Strategic Problem-Solving

    • Anticipating challenges and creating innovative solutions to complex problems before they arise.

    Goal-Oriented Planning

    • Developing clear organizational goals and implementing detailed plans to achieve them.

    Efficient Coordination

    • Handling details, coordinating tasks, and prioritizing effectively to ensure smooth operations.

    Collaborative Leadership

    • Making decisions while encouraging and inspiring team members.

  • ⚙️ Subscriptions & Community :

    • MemberSpace

    • Geneva

    • SquareSpace Member Areas

    • Mighty Networks

    ⚙️ Email & Marketing :

    • Mailchimp

    • ConvertKit

    • Flodesk

    • SquareSpace Email Campaigns

    ⚙️ Podcasting :

    • Transistor

    • Descript

    • Libsyn

    • Garage Band

    • Otter

    ⚙️ Project Management :

    • Notion

    • Dubsado

    • AirTable

    • Trello

    • Asana

    ⚙️ Website Development :

    • SquareSpace

    • Wordpress

    • Showit

    • Webflow

    • Online Business Manager

    • Podcast Editor & Producer

    • Operations Lead

    • Executive Assistant

    • Project Manager

    • Community Manager

    • Book Editor

    • Business Consultant

Business Support

〰️

Trauma-Informed

Business Support 〰️ Trauma-Informed

How We Can Work Together ✨

Strategy Sessions

Sometimes you might be stuck in your business and need initiation energy. In my 90-minute Strategy Session, I'll help you identify your next best move with clear, practical solutions.

Online Business Management

Transform your business with comprehensive system development, operational support, and strategic workflow optimization.

I'll start with a thorough Business Audit to identify gaps and see where your systems need the most love.

Podcast Editing & Production

Receive professional podcast production support with expert editing, compelling show notes, and streamlined backend management.

I'm Jennie, your trauma-informed online business manager and virtual assistant. I'm passionate about helping neurodivergent entrepreneurs transform their business chaos into streamlined success. I believe that systems should work for you, not against you - and that your unique way of working deserves to be honored, not changed.

I create and maintain systems that support your natural workflow, because your business should propel your brilliance, not drain it. When you're caught up in the daily chaos of tedious admin, operations and project management, it's hard to focus on what you do best.

That's where I come in. I bring calm leadership and understanding to your business operations, handling the behind-the-scenes details so you can stay in your zone of genius. No cookie-cutter solutions - just thoughtful systems and support tailored to how you actually work.

Your Partner in Business Calm ✨

✨ WHAT CLIENTS ARE SAYING ✨

  • "As a business owner with ADHD, working with Jennie has been a dream. I felt really anxious about relinquishing control and delegating various aspects of my business to anyone, but she's made me feel so comfortable, safe, and seen from the moment we started working together. She has an incredibly gentle but organized approach. Talking things through with her during our calls has made me feel much more grounded, and her support has freed up lots of time. But most importantly, I really trust her--I trust her with the hard stuff, the personal stuff, and the complicated stuff. As someone who was very hesitant to hire support, I truly can't say enough good things about her. She's well worth the investment and then some. 10/10. "

    Kelly Banks

  • “Working with Jennie has been incredibly supportive and has allowed me to feel at ease and find more fluid processes for my business. Jennie is professional, trauma-informed and blends her attention to detail and skillful knowledge of systems to really meet me and business where I’m at. I highly recommend Jennie to any entrepreneur who desires VA and business management support who is collaborative and so enjoyable to work with!”

    Katie Kurtz, Trauma Specialist & Certified Coach, Creator of CULTIVATE

  • “Jennie is a delightful and thorough collaborator who brings a sense of fun to our work together. As a thought partner, she not only excels in completing tasks with excellence but also serves as both a mirror and a map, helping me identify and pursue my business values in everyday decisions. Her communication skills and commitment make working with her a valuable and enjoyable experience.”

    Taylor Elyse Morrison, Founder and CEO of Inner Workout

  • “It’s been a joy and relief to have Jennie as a part of my core business team. As a busy entrepreneur and parent, I had an ever-growing to-do list. Worse, the inside of my business felt chaotic and disorganized. Jennie is easy to delegate tasks to, and never makes me feel like a mess when things are, well, messy. She helps me with project management, newsletter management, website updates, and more. Her warm presence never goes unnoticed and helps me feel more confident in my day-to-day tasks. In short, I love Jennie!”

    Kristen Tillman, Copywriter

  • “Hiring Jennie was the best investment I’ve ever made in my business. I’m 9 years in, and was so reluctant to bring someone into my world. I don’t work like most people. I’m random, I’m in chaos, and I love it. And I needed someone who could be here, honor this, without judgement, and bring some organization as my business continue to grew. She is such a warmth, and light to my world. I message her often in tears at how grateful I am she’s able to honor my needs and my business the way she does. I’ve recommended all my clients to her (I’m a business coach). There’s no one else I trust more with the world of my business, and life, than her!"

    R.T.

  • “Jennie was incredible to work with! She helped me with grammatical editing and some developmental editing for a study/devotional I'm writing. I appreciated her personal inquiry when she wasn't sure about something I meant, and her insight as to how I may consider rewording or changing something. Her personality was direct yet gentle, which I think can be hard to find in an editor! She is very good at what she does and I'd hire her again and highly recommend that you hire her to work with you on your next project.”

    Gina Norman, Writer & Spiritual Director

  • “Jennie was one of the first people I hired when starting my business. Her ability to spot detail I’d missed, add precision and note for potential hiccups helped me get through that first year of work! I always thought adding someone so detail-oriented to my team would cause a lack of creativity or lightness, but I found just the opposite with Jennie. She brought so much joy to my team and helped me operate in my own gifts as she owned hers.”

    Madison Morrigan, Life Coach, Creative Consultant and Speaker

  • “For the first few years of my business I was doing everything by myself. Website, social media, graphic design, marketing, automation, email, and finances - on top of working with clients, creating programs, guiding the direction of my business, and growing it. I hit a point where it became clear to me that I couldn't build what I wanted to without support, and that my body of work wasn't growing like I knew it could because...frankly...I was in the way. By doing all these things I was keeping myself tired and busy, and my time and energy weren't being used well (or correctly, for that matter). It was then that I hired Jennie. She came into my world through a recommendation and I couldn't be happier that I followed my gut and received her invitation to connect. After a few months of working together, there are now things she takes care of daily and monthly without me needing to check or even think about. And no matter what I'm working on, she's able to slide in and take care of so much of the back-end so I can play in the vision and big picture. Jennie's support has given me the space to grow my business while resting even more, and staying in my zone of genius.”

    A. S.

  • “I definitely recommend working with Jennie, having a supportive virtual assistant (especially as a solopreneur) is invaluable when you're navigating the next phase of your business. Jennie is organized, has a great visual eye and a grounding energy. I loved working with her!”

    Katie Woods, Ritual Skincare

  • “As a small business owner it's easy to become bogged down, distracted or overwhelmed by many of the tasks involved in a healthy business--just because we "can" do a task doesn't mean that it serves our business or clients for us to be the one to do it. When I decided to launch a qualitative research project out of my private practice I knew that it would never leave the ground unless I hired someone to help me create the systems and structure for it to succeed, which in turn allowed me to energetically engage in a way that I was set-up to do the research and client work I'm passionate about. I received one hundred fold what I invested when I hired Jennie. Jennie's communication is professional, thoughtful and I have found her receptive to feedback. She's clear with her own boundaries and has respected mine. I would recommend working with Jennie to any creative, small business owner, entrepreneur or person burning with a "what if" dream that needs help being brought into the world. I'm grateful and intend to continue working with her as my business and creative needs present themselves!”

    Mel, Therapist

  • “It's incredible to realize Jennie is working on my behalf when I'm busy or unavailable--the task still gets done. Her proactive approach and fluency with business tool function has taken so much of the random anxiety out of project management. She finds shortcuts and solutions for problems that used to make me want to tear my hair out. My business and scalp thank her!"

    Tia Levings, New York Times Bestselling Author of “A Well-Trained Wife”

  • “Jennie is patient, kind, funny and detail-oriented. She communicates with ease, and informs you in regards to what she can do and she needs from you. I learned so much about my own process working with her and I appreciate the flexibility, patience, and non-judgment attitude. My favorite thing about her is her devotion to the task itself and giving it her best. She's definitely quality over pressure! Highly recommend if you're looking for someone who cares about the kind of support they provide you and getting it right the first time.”

    Ruby I.

  • “I’m a business owner who is notorious for changing and pivoting what I’m up to and Jennie is the only one with the ability to stick with me and support me through all of it. Whether it’s my website, scheduling, emails, editing my videos, podcast, or my magazine, Jennie has - or acquires - the skill set I need her to have so I can continue to grow. Jennie is wickedly independent and thrives with freedom. The more space I give her to initiate in my business, the more impressed I am with what she comes up with. If I get stuck and don’t know how to get myself out, Jennie finds the solution faster, and with more grace than I could ever pull off myself. She has an uncanny ability to tap into my mood, and my stress, and redirect me. She knows when it’s time for me to pivot again because I’m losing my energy or my passion. She was sensitive with me when it was time to light a fire under my arse and sort out my finances more thoroughly and she initiated work with a bookkeeper for me, which is going to help me mortgage my home. Calling Jennie a Virtual Assistant is lack lustre to me, because she’s so much more than that. I’ve never had anyone so efficient, capable, driven, organized, clever, and my favourite - she’s sassy. She’s got the courage to let me know what could improve and how we’re going to do it, and I hope she’s with me in my business forever.”

    Sam Z.

  • "Working with Jennie has been a game changer. She began working with me/my company after our first year open and helped us develop procedures and processes, introduced us to platforms to help us operate more efficiently, and was able to offer insight and feedback that helped the company serve our clients in a meaningful way. On top of that, Jennie is versed in advanced skills and isn't afraid to add to her skill set in order to assist those she is working with. One of the things I appreciated most about working with Jennie was that I always felt like she had my back and was working for the good of myself and my company. She demonstrated this by checking things out/knowing what was going on behind the scenes, always being one step ahead, offering wise suggestions, and knowing when and how to support me. I have enthusiastically recommended Jennie to other friends and colleagues and will continue doing so!"

    Laura Anderson, CEO of The Center for Trauma Resolution and Recovery

  • "Jennie Kerns is in the league of superhero Virtual Assistants who have the trifecta of qualities all business owners need. She's knowledgeable, efficient, and always delivers high-quality work. I sleep better knowing she's on my team and I can't recommend her enough.”

    Lisa Cooper Ellison, Author and Trauma-Informed Writing Coach

  • “Jennie is an encouraging, organized, innovative wizard! After beginning our work together, I noticed a huge shift in new clients coming on board, and she has helped me implement many positive changes in the ways I work. I don't know where I'd be without her pragmatic pep talks, laser focus for precious details and supportive presence.”

    Jess Jackson, Somatic Practitioner and Trauma-Informed Educator